CR Servers support
Find an answer, open a support ticket, or reach our San José team. We cover hosting, email and domains, VPS, dedicated servers, and colocation.
CR Servers provides technical support for web hosting, VPS, dedicated servers, and colocation. Whether you need help with DNS, email, billing, migrations, or server configuration, our local team guides you in English and Spanish.
Find an answer
Search setup and troubleshooting guides for email, DNS, hosting, VPS, billing, and account tasks. Use a guide when you can finish the steps yourself. Open a ticket when we need your account context.
Need help with an existing service?
Tickets include your account and service context. They are the preferred path for technical, billing, and account issues.
Considering CR Servers?
Questions about plans, migrations, or infrastructure before you order.
Contact salesSupport hours
Primary human support
Monday–Friday, 8:00–18:00, Costa Rica time
On-site remote hands
During business hours
Production issues
Ticket or phone, 24/7
After-hours emergency
Available, slower response
Human support first. Edenia AI can help when staff aren’t available.