Hosting support from Costa Rica
Bilingual hosting support from our San José team. Browse the knowledge base, open a client portal ticket, or contact us for sales and account questions.
CR Servers provides technical support for web hosting, VPS, dedicated servers, and colocation. Whether you need help with DNS, email, billing, migrations, or server configuration, our local team guides you in English and Spanish.
Primary human support is Monday–Friday, 8:00 a.m.–6:00 p.m. Costa Rica time. Remote technical support (tickets, phone) is available 24/7 for production issues. On-site remote-hands run during business hours; after-hours emergency dispatch is available but slower.
Already a client?
Log in to the client portal to open a support ticket, browse the knowledge base, or review your services. Tickets give us secure access to your account so we can troubleshoot faster and keep a clear record of every request.
Log in to client portalEvaluating our services?
Contact our sales team for plan recommendations, migration planning, or custom infrastructure questions. We are happy to walk through hosting, VPS, or colocation options before you sign up.
Contact salesSupport channels
Client portal tickets — fastest path for technical, billing, and account questions
Knowledge base — step-by-step guides for hosting, email, DNS, and billing tasks
FAQ — quick answers on plans, domains, renewals, and common account tasks
Contact form — sales inquiries, partnerships, and general questions
Need hands-on help?
Open a ticket and a CR Servers engineer will follow up with clear next steps.
Knowledge Base
Find helpful documentation and articles to assist you with your hosting needs.
Terms of Service
View our contracts and service level agreements to understand our policies and procedures.