Hosting support from Costa Rica
Bilingual hosting support from our San José team. Browse the knowledge base, open a client portal ticket, or contact us for sales and account questions.
Bilingual hosting support from our San José team. Browse the knowledge base, open a client portal ticket, or contact us for sales and account questions.
CR Servers provides technical support for web hosting, VPS, dedicated servers, and colocation. Whether you need help with DNS, email, billing, migrations, or server configuration, our local team guides you in English and Spanish.
Primary support hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. Costa Rica time. For urgent production issues, open a ticket in the client portal—our on-call engineers monitor critical alerts around the clock.
Already a client?
Log in to the client portal to open a support ticket, browse the knowledge base, or review your services. Tickets give us secure access to your account so we can troubleshoot faster and keep a clear record of every request.
Log in to client portalEvaluating our services?
Contact our sales team for plan recommendations, migration planning, or custom infrastructure questions. We are happy to walk through hosting, VPS, or colocation options before you sign up.
Contact salesClient portal tickets — fastest path for technical, billing, and account questions
Knowledge base — step-by-step guides for hosting, email, DNS, and billing tasks
FAQ — quick answers on plans, domains, renewals, and common account tasks
Contact form — sales inquiries, partnerships, and general questions
Need hands-on help?
Open a ticket and a CR Servers engineer will follow up with clear next steps.
Find helpful documentation and articles to assist you with your hosting needs.
View our contracts and service level agreements to understand our policies and procedures.