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Account

Sign in, manage your account, and ask for support.

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If you cannot sign in, start with the password reset guide. The client area overview shows where to find your services and invoices, and the ticket guide explains what to include when asking for help.

Account guides

7 articles

Account security, two-step sign-in and staff members

Change your client area email and password, turn on multi-factor authentication, limit sign-in by IP and give staff members their own access.

Client area overview

A map of the CR Servers client area: where to find your services, domains, invoices, account settings and support tickets.

Scheduled maintenance notices

How CR Servers tells you about maintenance: a client area notice, the Maintenance page and emails. Choose whether to hear about all of it.

How to open a support ticket

Open a client-area ticket so CR Servers can help with hosting, billing, DNS, or account questions with full context.

Request a cancellation

Cancel a web hosting plan, VPS, domain or other service from the CR Servers client area, at the end of the billing period or right away.

Reset your password or fix login problems

Recover client-area access with the forgot-password flow, or troubleshoot common login errors.

What you can do with each service in the client area

The self-service options in the CR Servers client area for web hosting, reseller, VPS, dedicated servers, colocation and domains, and what to request by ticket.

All guides

Need hands-on help?

Open a ticket and a CR Servers engineer will follow up with clear next steps.

Open a support ticketContact sales

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ABOUT CR SERVERS

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+506 2256-3944

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+506 6059-2405

#509 Trifami, Avenida 1, Calle 2

San José, Costa Rica.

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