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  5. Client area overview

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Client area overview

A map of the CR Servers client area: where to find your services, domains, invoices, account settings and support tickets.

The client area at clients.crservers.com is your account hub: services, domains, invoices and support tickets. It is separate from the web hosting control panel, where you manage websites and email.

The sidebar

Everything starts from the menu on the left. On a phone, tap the menu icon (☰) at the top to open it.

Sidebar item Use it for
Home What needs your attention today: unpaid invoices, upcoming renewals and new ticket replies
Your services One entry per type of service you have, with a count: for example Virtual Private Servers, Web Hosting or eden·IA
Domains Domains registered or transferred with CR Servers
Order Services Order a new service
Refer a Friend Your referral link and the credit you have earned
Account Details Your profile, email, password, security and staff members
Billing Invoices, payments, credit and transactions
AI Connect AI assistants connected to your websites (how it works)
Security Allowed IP addresses, SSH keys and multi-factor authentication
History Account activity log and a copy of the emails we sent you
Support Tickets Open a ticket and follow your replies
Maintenance Scheduled maintenance (how notices work)
Terms of Service Contracts and service documents
Live Chat Write to our team from the client area

Find a service

  1. In the sidebar, under Your services, click the type of service (for example Web Hosting).
  2. The list shows each service with its status, price and Next renewal date. Lists with more than five services also have status filters.
  3. Click Manage to open the service. The ⋮ button next to it has quick actions such as Edit Label, Upgrade and Request Cancellation.

At the top of every page, the breadcrumb (for example Home / Web Hosting) takes you back one level.

Each service page starts with a summary card: name, status, renewal date and price. Below it are the tabs for that service. Step-by-step guides:

  • VPS: Manage your VPS from the client area
  • Web hosting: Open the web hosting control panel
  • Domains: Manage your domains in the client area
  • All service types at a glance: What you can do with each service in the client area

Can't find a service? It may be under another account or a contact's login. Open a ticket and we will check.

Typical tasks

  • Pay: How to pay an invoice
  • Protect your account: Account security, two-step sign-in and staff members
  • Cancel a service: Request a cancellation
  • Get help: How to open a support ticket

Login problems

Reset your password or fix login problems.

On this page

    The sidebar
    Find a service
    Typical tasks
    Login problems

Related articles

    Access the client area and control panel
    Manage your VPS from the client area
    Manage your domains in the client area
    Account security, two-step sign-in and staff members
    Request a cancellation
    What you can do with each service in the client area
Back to AccountAll guides

Need hands-on help?

Open a ticket and a CR Servers engineer will follow up with clear next steps.

Open a support ticketContact sales

On this page

    The sidebar
    Find a service
    Typical tasks
    Login problems

Related articles

    Access the client area and control panel
    Manage your VPS from the client area
    Manage your domains in the client area
    Account security, two-step sign-in and staff members
    Request a cancellation
    What you can do with each service in the client area

SERVICES

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ABOUT CR SERVERS

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Call us directly:

+506 2256-3944

WhatsApp:

+506 6059-2405

#509 Trifami, Avenida 1, Calle 2

San José, Costa Rica.

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