Create and manage email accounts

A mailbox is an inbox with its own password and storage on our mail servers. An alias only forwards to another address — it has no login.

This article is for mail that still uses CR Servers mailboxes. If Google Workspace handles mail, use Google Mail as your mail server instead — do not create panel mailboxes that fight Google’s MX.

Create a mailbox

1. Open the hosting control panel from the client area.
2. Open Email → accounts / mailboxes.
3. Enter the local part (you) and the domain.
4. Set a strong password. If the panel shows a quota, set it (or leave the plan default).
5. Save. The address is you@your-domain.

Then connect the mailbox with IMAP / POP3 or Outlook. For a quick browser check, use webmail.

Change the password

Edit the mailbox in the same list and set a new password. Existing IMAP and webmail sessions will need the new password. The client-area login does not change.

Suspend or delete

Suspend a mailbox you want to keep but take offline. Delete one you no longer need — that removes stored mail on the server. Deleting a mailbox does not delete aliases that pointed at it; update or remove those forwarders too.

Open a ticket if the domain is missing from the list or mail never arrives after DNS has propagated.